Frequently asked questions and answers

Find answers to the most common questions about our services. From pricing to guarantees, our FAQs help you understand what to expect from ZA Cleaning’s professional, nationwide cleaning solutions

🧹 What cleaning services do you provide?

We offer a wide range of professional cleaning services including:

  • Deep Cleaning
  • End of Tenancy Cleaning
  • Spring Cleaning
  • Pre Tenancy Cleaning
  • After Builders Cleaning
  • Oven & Appliances Cleaning
  • Pressure Washing Services
🌍 Where do you cover?
❓What is End of Tenancy Cleaning?
🧽 Do I need to do the cleaning?
🧼 Do I need to provide cleaning equipment or materials?
✅ Do you guarantee we will get our deposit protection back?
🪟 Are windows cleaned from the outside?
🔥 Do you also clean ovens?
💳 Do you need a deposit?
⚠️ Is there a cancellation fee?
⏱️ How long does end of tenancy cleaning take?
🧾 Is VAT included in the price?
📅 What is your company availability like?
🗣️ Do your cleaners speak English well?
🚫 Are there any hidden costs?
🧺 Is carpet cleaning included?
🔁 What is the guarantee if I am unhappy?
📲 How do I book the service?
💰 What are the methods of payment?
📩 Do I get a receipt on completion of the cleaning?
💥 What happens if something is damaged?
🏠 Do I have to be present during the cleaning?